01/2024 Proceedings

Fattah-Weil, Jasmin

Paving the way for ERP Implementation in Higher Education Institutions - A Review of Critical Success Factors


The number of Enterprise Resource Planning (ERP) implementations in higher education has increased significantly over the past decade. Research shows that the failure rate in this sector is higher than in other business sectors. This can be attributed to many factors, more specifically critical success factors (CSF). According to previous research, considering these factors can help to successfully implement ERP in higher education. The objective of this paper is to identify the Critical Success Factors of ERP implementations in Higher Education Institutions (HEI) by conducting a rigorous literature review. The findings are then compared with Information Systems' CSFs and ERP CSFs in organisations of different sectors and discussed against the background of the unique organisation form of HEI. The Findings will help prevent future projects in higher education from failure.

Kategorie Proceedings
Autoren Fattah-Weil, Jasmin
Erscheinungsort Hawaii, USA
Datum 01/2024
Konferenztitel Proceedings of the 57th Hawaii International Conference on System Sciences
DOI https://hdl.handle.net/10125/107152
Keywords Enterprise Ecosystems: The Integrated Enterprise, Levels of Information Systems Research (Process, Enterprise-, Ecosystem- & Industry-Level), critical success factors, enterprise systems, erp, higher education institutions, systematic literature review